Terms of Service
Covers account creation, gameplay rules, bet settlement, and user obligations. Updated annually and published on our site.
LEGAL REFERENCE
The legal structure behind your account
98pk operates under a clear regulatory framework designed to protect your deposits, withdrawals, and account data. We've built our platform around Pakistani payment infrastructure—JazzCash, Easypaisa, SadaPay and Raast—and...
Verified payment integrationTransaction transparencyAccount protection policyData security complianceDispute resolution process
Our regulatory terms and operational scope
98pk operates its gaming platform in supported regions where local law permits. Our terms of service cover account creation, deposit and withdrawal procedures, game rules, and dispute handling. All transactions conducted via JazzCash, Easypaisa, SadaPay and Raast are subject to those payment providers' terms alongside our own. Your account remains your sole responsibility; you agree not to share credentials or permit third-party
access. We maintain records of all bets, outcomes, and account activity for verification purposes. Our legal framework includes cooling-off periods for account closure requests and explicit procedures for funds recovery in case of dispute. These terms apply to all users accessing 98pk from supported Pakistani regions.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
CREDIBILITY SIGNALS
Why our legal framework holds up
Payment Provider Certification
JazzCash, Easypaisa, SadaPay and Raast are regulated Pakistani payment systems. We integrate their verified APIs directly, meaning every deposit and withdrawal clears through their official settlement rails.
Transaction Logging
Every bet outcome, win, loss, and account action is logged with timestamps and game provider data. These records remain accessible to you and our compliance team for dispute resolution.
Account Verification
We verify identity and contact information at signup to prevent fraud and ensure account holders can recover funds if needed. Verification data is encrypted and stored securely.
Dispute Handling Protocol
If a bet outcome is contested, we pull the game provider's original transaction record. Our team reviews the evidence and issues a resolution within five working days.
Data Retention Policy
Account records, payment receipts, and game histories are retained for seven years in line with financial compliance standards. You can request copies at any time.
Funds Segregation
Player deposits are held in segregated accounts separate from operational funds. This protects your money in the event of any platform issue or third-party claim.
CONSISTENCY ACROSS POLICY
How our legal pages align
Privacy Policy
Details how we collect, store, and protect your personal data. Includes third-party sharing limits and your data-access rights.
Payment Terms
Specifies deposit and withdrawal procedures via JazzCash, Easypaisa, SadaPay and Raast, including processing times and fee structures.
Dispute Resolution
Outlines our step-by-step process for handling account disputes, bet reversals, and refund requests with timelines.
Cookie & Tracking Policy
Explains which cookies and analytics tools we use, your opt-out options, and how they improve your account experience.
Third-Party Integrations
Lists all game studios, payment providers, and analytics partners we work with, along with their respective data-handling practices.
Compliance Updates
We publish quarterly compliance updates on our legal hub reflecting any regulatory changes or new security measures we've implemented.
WHAT DEFINES OUR POLICY
Core legal commitments on the 98pk platform
Real-Time Settlement
Deposits via JazzCash, Easypaisa, SadaPay and Raast clear to your...
Transparent Odds
Every game shows its house edge and payout percentage upfront...
Account Ownership
Your account belongs to you alone. Only you can log...
Fee Transparency
All deposit and withdrawal fees are disclosed before you confirm...
Bet History Access
Download your complete bet slip, outcome record, and profit-loss summary...
Security Encryption
All account data and payment details are encrypted using industry-standard...
Common questions about 98pk legal terms
Contact our support team with your session ID and bet details. We retrieve the original game provider record and review it against your account log. If an error is found, we correct your balance within five working days. If the outcome is confirmed as correct, we explain our findings.
Deposits are held in segregated bank accounts separate from operational funds. This protects your money if the platform faces financial difficulties. JazzCash, Easypaisa, SadaPay and Raast also maintain their own consumer protection guarantees.
Yes. Submit a closure request through your account settings or email our support team. Your account will be marked inactive, and your remaining balance will be withdrawn to your verified payment method within three working days.
We collect your name, email, phone number, payment details, and transaction history. This data is encrypted and stored for seven years for compliance and fraud prevention. We do not sell this data to third parties or share it beyond payment processors and legal authorities if required.
That depends on your personal tax status and local regulations. 98pk does not deduct taxes automatically. You are responsible for reporting any gaming income to the relevant Pakistani tax authority. Consult a tax professional if unsure.
Our games are powered by licensed studios like Evolution, Pragmatic Play, and others. Each provider publishes independent RTP (return to player) percentages and undergoes regular audits by third-party certification bodies. You can view game RTP in each game's info panel.
We do not reverse bets once they are settled. However, if you believe you were charged in error, or if a technical fault caused unintended spending, contact support with evidence. We will investigate and may issue a correction at our discretion.