LEGAL REFERENCE

What You Need to Know About Your 98pk Account

These terms cover how your account works, how deposits and withdrawals function on our platform, and what happens when you play with us. We've kept them clear so...

Account SecurityPayment ClarityDispute ResolutionFair Play StandardsAccount Closure Rights
98pk What You Need to Know About Your 98pk Account

Our Legal Posture and Your Rights

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

GET HELP NOW

How to Reach Our Policy Team

Live Chat Support Open the chat window inside your account dashboard...
Email Support Send enquiries to [email protected] with your account email...
Account Settings Log into your account and navigate to Settings...
CREDIBILITY MARKERS

Why These Terms Matter to You

Transparent Fees

We list all deposit and withdrawal charges upfront before you confirm any transaction. No hidden deductions appear after your payment clears. Your account shows exactly what you sent and what you received.

Verified Withdrawals

Every withdrawal request is verified against your account identity before funds leave our system. We match your withdrawal name to your deposit name to prevent fraud and protect your funds.

Game Audit Trail

Your account history logs every bet, every spin result, and every payout. You can review your complete game activity any time to verify fairness and track your play.

Local Payment Rails

We partner directly with JazzCash, Easypaisa, SadaPay and Raast so your deposits and withdrawals move through the same secure channels you use for everyday transactions in Pakistan.

Account Control

You can pause your account, close it entirely, or recover it within 30 days of closure if you change your mind. All account actions are recorded and reversible by our support team.

Dispute Evidence

If you dispute a transaction or game outcome, our records show exact timestamps, bet amounts, and result data. We provide this evidence to you and to any independent review if needed.

CONSISTENCY CHECK

How Our Terms Align Across the Platform

01

Deposit Terms

Same rules apply whether you fund your account via JazzCash, Easypaisa, SadaPay or Raast. Minimum amounts, processing times, and verification steps are identical across all payment methods.

02

Withdrawal Terms

All withdrawals follow the same verification and processing timeline regardless of amount or payment method. Your funds go back to the same account you deposited from.

03

Game Play Rules

Live table games, slot rooms, and sportsbook bets operate under one consistent ruleset. Game outcomes are determined the same way whether you're on mobile or desktop.

04

Account Closure

You can close your account through the same Settings menu on any device. Closure requests process within 24 hours, and account recovery follows the same 30-day window.

05

Support Availability

Chat, email and account help are available through the same channels every day. Response times and resolution paths are consistent regardless of your question type.

06

Privacy Protection

Your data is encrypted and stored under the same security standard across all platform sections. We do not share your account details between games or payment methods.

07

Dispute Handling

Every dispute—whether about a transaction, game outcome, or account issue—follows the same escalation path and documentation process for fairness and transparency.

ACCOUNT FEATURES

What Your Account Terms Include

Instant Deposit Confirmation When you send funds via JazzCash, Easypaisa, SadaPay or Raast...
Encrypted Login Your password and session are encrypted end-to-end every time you...
Multi-Device Access Open your account on mobile, tablet or desktop and your...
Real-Time Bet History Every bet you place records instantly in your account with...
Secure Identity Check Your first deposit triggers a quick identity verification via your...
Account Statement Export Generate a complete statement of all transactions, deposits, withdrawals and...

Frequently Asked Questions About Our Terms

Your account remains active and your balance is preserved. We do not close inactive accounts or remove funds due to inactivity. However, if your account shows suspicious activity or violates our terms, we reserve the right to investigate or suspend it. Log back in anytime to resume playing.

Yes. Go to Account Settings and update your email address or phone number. We verify the change via a confirmation code sent to your new email or number. Your account login remains the same, but your contact details update for security and payment confirmations.

You may hold only one active account per person per phone number or identity. Creating multiple accounts to circumvent limits or claim multiple deposits violates our terms. If we detect duplicates, we merge or suspend the extra accounts and may forfeit linked balances.

Withdrawals via JazzCash, Easypaisa, SadaPay and Raast typically process within 2–4 business hours after verification. We verify your identity and match your withdrawal account to your deposit source before releasing funds. Weekend requests may take longer depending on your bank's processing schedule.

Yes. Close your account anytime through Settings. Your balance is held for 30 days, during which you can request reactivation without loss. After 30 days, unclaimed balances are handled per local regulations. Reopening after 30 days requires a new verification process.

Use the Forgot Password link on the login page. We send a reset code to your registered email. Click the link, create a new password, and you can log back in within minutes. If you cannot access your email, contact our support team with proof of identity for manual reset assistance.

Deposit and withdrawal limits depend on your payment method and account verification level. JazzCash, Easypaisa, SadaPay and Raast have their own daily limits set by the provider. We display your available limits in the Deposit section before you proceed. Contact support if you need clarity on your specific limits.